Though a small company, we picture big and aim high. We are committed to creating an open and upward ecosystem by organically integrating upstream and downstream enterprise, one that promotes development for our partners, welfare for our employees, and contribution to society. We believe business can and should be a force for good. That’s why we put people first at every step of our supply chain, from designing and building our products to delivering and recycling them.
The role of supplier is not merely to provide products and service of good quality at reasonable price, they are a vital foundation for our survival and development, and they are part of extended family within the ecosystem. We are dedicated to building a supply chain relationship that is mutually beneficial, fosters shared growth, and ensures sustainable operations. Following beliefs guides our management work of supply chain.
Shared values form the foundation of our cooperation.
We adhere to our business values at all times. If a supplier violates the values we both commit to uphold, or engage in behavior that breaches universal ethics, they will automatically lose the eligibility to partner with us, even if such actions do not directly impact the relevant collaborations. This mean that suppliers must treat their own employees and suppliers well. In a healthy ecosystem, no individual or entity truly operates in isolation. When unethical behaviors such as injustice and dishonesty are not promptly addressed, no one can remain unaffected.
We are committed to fostering long-term
We are committed to fostering long-term, sustainable relationships with our suppliers, rooted in loyalty, duty, and transparency. One of our core beliefs is to avoid shortsighted practices driven purely by profit. Even if their prices or products are not the most advantageous to us at the moment, and even when more attractive options arise, we choose to prioritize existing partners. This approach nurtures their long-term growth and continuous improvement, ultimately generating greater value for us.
We never treat suppliers with an air of superiority
We never treat suppliers with an air of superiority; equality and mutual respect are fundamental principles. We insist to regularly visiting suppliers, listening to their concerns and feedback, and using this input as the basis for improving our operations. We evaluate supplier’s products and services from a long-term, holistic perspective, striving to ensure their hard work yields satisfactory returns. Even if this affects our short-term interests, enabling our partners to succeed first is part of our mission.
Adhere to the spirit of contract and fulfill our commitments
Adhere to the spirit of contract and fulfill our commitments. Under all circumstances, timely payment is a fundamental obligation as a client, and it is the highest priority in our supply chain operations. Any behavior that interferes with the execution of this principle is not permissible.
Balancing flexibility with strictness
Balancing flexibility with strictness, and knowing when to advance or retreat appropriately, treating suppliers well does not mean we lower our requirements for professionalism. One the contrary, we have higher expectations and standards for the professional level of products and services provided by vendors. We uphold significantly stricter criteria than our peers for innovation design, aesthetic appeal, workmanship, and reliability. This means that becoming one of our vendors requires not only excellent professional capabilities but also a high-standard working environment, production management, and a commitment to human care.
Only then are we truly responsible to them, ensuring that we are all on the right toward our common goals.