- Only Android phones are supported.

- Update Auto and related applications on mobile phones to the latest version.

- Check that the WiFi and Bluetooth functions of the mobile phone are normal.

- Restart the Android phone and connect it again.

- The first connection takes a littlelonger.

- Only iPhone supports Carplay.

- Check that the WiFi and Bluetooth functions of the mobile phone are normal.

- Enter Settings-General-Carplay vehicle, delete all records and reconnect.

- Restart the iPhone and reconnect it.

- Buy the manufacturer's matching rear-view camera before it can be used.

- Whether the AVIN interface is inserted to the bottom.

- Check if the camera format matches

-Touch is invalid during power-on, wait for normal power-on before operation.

-Check whether the touch is damaged, do not touch the screen with sharp objects, it is easy to scratch and damage.

-Check whether the DC head of the cigarette lighter power cord is damaged or aging.

-Check whether the fuse of the power plug is disconnected or burned.

-If above problem persists, reset the camera to the default setting (use a paper clip or needle to stab the reset button) and try again. Otherwise, call your local support center.

-It may be caused by enabling of Motion detection feature, it’s suggested to set it to off in the menu.

In general, the memory card lifespan for the camera is about six months and maybe subject to data corruption or loss due to static electricity and/or external voltage.For this reason, we highly recommend user to copy and save important data to external media (HDD, USB drive, etc.).

It’s strongly recommended to format the memory card to minimize card error.

-This can happen due to bad quality Micro SD card or a corrupted card format. Please format or replace the micro SD card.

-The video files may not be compatible with your computer if suitable playback software is not installed.

Set the Time-Lapse Recording setting is set to Off.